Discipline

1a. flushs action was wrong. It was an insult to Kalindas personality. Since Rose had an unresolved issue with an operator, Kalinda was right by calling Rose into her office to discuss and address the matter. Although, the companys policy support open-door policy which rose was trying to adopt, it was wrong for her to say such member directly as if there lay down been or so unresolved issues betwixt her and Kalinda. Rose also insulted her by saying she knows her right and that she will offspring care of the person to talk to.2. Perhap, Kalinda should run through not asked rose to distinguish to her office to discuss the issue, she tycoon flip just called her and the operator together so that she will hear both from the operator and then from rose. likewise Kalinda perhaps should not have asked the question who rose will be comfortable talking to Kalinda can just talk to her, try to move on her, and probably sought out any unresolved differences between them, then ask ab out the issue with the operator. Furthermore, Kalinda can also wait for well-nigh time, so that Rose can come to her senses after the rigorous divergence with the operator, before calling her to discuss the issue.2. a) arouseds answer to Judith was grossly inappropriate. Judith has not done wrong by trying to speak to steamy on his behavior to the customer, since it is for the benefit and in the interest of the company. From Randys action to the customer, one can easily deduce that he has some personality problems and he could not control his emotions (i.e. he is not matured). Judith knew that if Randy continues in this delegacy, the company might end up losing some all-important(a) customers hence she needed to speak to Randy. Moreover, she did call randy in a modest way respecting his person by calling him to her office.b). Probably he might have some personal issues with Judith that made him to react this way or may be he had personality disorder. Also, randy might have a ba d day or had a difference of opinion at home before coming to work.c). after witnessing the whole scenario, she should have waited much longer before calling him, probably during break when he is relax. Moreover, Randy might feel belittled when Judith called her to her office, so might have save Randy the stress of leaving the desk for her office.d). Yes. at least for Judith to have called him to her office that means she must be his senior at work, so he must be punished, first, for treating the customers in a unprofessional shipway and secondly, by disrespecting a senior officer in the company.